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How Donor Concierge supports you

We'll shine the light forward on your family building journey.

oour-service.jpg

How Donor Concierge supports you

We'll shine the light forward on your family building journey.

Our job is to make your life easier, save you time, and help you feel happy, confident, and well-equipped when you sit down for your first agency or fertility clinic meeting. 

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Donor Concierge will help you find your ideal donor match

Whether you’re looking for an egg or sperm donor, our dedicated matching service sifts through over 150 agencies and donor banks to find your perfect match. Since we’re not an agency or a bank, our team is able to extend their search as far and as wide as need be until you feel confident and joyful in your choice. Donor Concierge is committed to helping you transition from intended parents to the loving parents of your new family member as swiftly as possible. 

When searching for your ideal donor match, Donor Concierge will:

  • Curate a list of top-tier potential donors who match your specific criteria

  • Share their initial curated list with you in under three weeks

  • Access a proprietary database of over 25,000 donors to find potential donors just for you

  • Expand their search beyond fresh donors to frozen donations if your case calls for it

  • Lean on their 25+ years of practical, hands-on experience and preferential network to tap the best agency partners for you

Father holding his toddler against his chest smiling

We advocate for you 

During our time together, Donor Concierge clients will have access to:​​

  • A dedicated case manager who will be your personal point of contact

  • In depth knowledge from a team of experts

  • Agency and fertility clinic liaison

We offer emotional support

Our Donor Concierge team has decades of experience matching parents with a 95% success rate and, most importantly, learning and listening to how the egg donor or sperm donor search impacts intended parents’ lives. We know this journey is intimate and complex. We are fortunate to play a supportive role in your family-building process.  

 

In addition to leading empathetic and honest conversations as a part of your search, our team can also:

  • Connect you with top-tier mental health specialists

  • ​Offer a curated list of financial fertility experts

  • Develop delivery and post-natal care plans

  • Schedule and manage relevant appointments on your behalf 

We work quickly — and precisely

With our decades-long experience, we know where to start your search and the best next steps to take immediately after, saving you both time and money.  

 

We sift through over 150 agencies and donor banks to whom we have preferential access and curate a portfolio of high-quality potential donors within 2 to 3 weeks. Plus, 95% of our clients find the donor they're looking for and complete a cycle much faster than searching on their own.

We find in-demand donors

We specialize in locating hard-to-find egg and sperm donors.

 

Our team has experience matching intended parents with:

  • Highly-educated donors who are pursuing or have graduated from a 4-year college with a GPA of at least 3.0

  • Donors with specific physical traits, like tall donors or red-headed donors

  • Donors of specific ethnic backgrounds, including Asian, Jewish, East Indian, African, and mixed-race donors

  • Donors with a particular faith or religion, including Jewish donors and Muslim donors

  • Donors in specific states, including Texas, Illinois, New York, and California

Learn more about Desirable Donor Types.

We save you time and money

We understand your eagerness to find a match and move on to the next step of your family-building journey as quickly as possible. Why spend all the time and money to register on individual donor bank sites with clunky search approaches and baseline donor info in about 2 to 3 weeks? We will share a portfolio of top-tier choices that are aligned to your desired criteria. Our team will work with you to be mindful of budgetary (and emotional) constraints. We can share resources on financial guidance upon request.

Our commitment to intended parents:

Our Donor
Concierge Approach

Our team is ready for you to delegate the donor search process to us. We will bring our expertise to finding you the right match.

Our Donor Concierge Team

Our Donor Concierge team includes compassionate, educated, and knowledgeable case managers who are veterans in the donor matching space. Each team member knows the ins and outs of Donor Concierge’s robust list of partner agencies and the largest available donor database. They work daily to be an intended parent’s advocate and primary resource for all things fertility during their time with Donor Concierge.

  

Thanks to our multinational office, our case managers are also culturally sensitive and proficient in various languages to better support hopeful parents of all backgrounds.   

Meet our leadership team

Who we help become parents

Donor Concierge advocates for all intended parents seeking to create their family using egg donors or sperm donors. Our team’s inclusive approach has helped intended parents of all backgrounds across the globe find the right donor match for their families.

Couples and Single Parents

Whether you are a single woman looking for a sperm donor or a couple searching for an egg donor, the Donor Concierge team will support your path to parenthood. 

 

Donor Concierge will:​

  • Help you understand your state’s fertility laws and other legal issues to consider with egg donation or sperm donation

  • Liaise with over 150 agencies and donor banks with preferential access

  • Connect you with top legal, financial, and fertility experts

  • Advocate for you and your family-building journey

Father holding baby while supports the baby smiling

LGBTQIA+ Families

Donor Concierge is a champion for your desire to have children, regardless of your sexual orientation or family structure. In our decades of experience, we have helped many LGBTQIA+ parents through their donor journey. We understand the challenges related to third-party donations for gay couples, lesbian couples, and individuals. 

 

Throughout your journey, Donor Concierge will:

  • Walk you through the legal issues to consider in your donor journey

  • Connect you with top legal, financial, and fertility experts

  • Lead you through a donor search that matches your highest expectations

  • Help you navigate the surrogacy journey if applicable

Fathers holding baby and smiling

International Families

The Donor Concierge team acts as your advocate in the U.S. throughout your egg donor or sperm donor journey. Our clients come from China, Australia, Europe and South America. We know that many international families choose to find donor sperm or eggs in the United States because it is the most accessible country for third-party fertility. Still, there are many unknowns and logistical considerations. 

 

Your Donor Concierge case manager is your advocate and, as such, will:​

  • Brief you on the average timeline for international families looking for egg or sperm donors in the United States

  • Help you understand your agency and fertility clinic options

  • Walk you through the legal issues to consider in your donor journey

  • Connect you with top legal, financial, and fertility experts

  • Translate for languages including Chinese, Spanish, German, French, and Italian

Mother and father smiling down at their smiling toddler

“We really felt like the case manager was tailoring searches to meet our criteria and had our interests firmly at heart.”

Christophe and Samuel, Paris, France

“I’m so glad I sought out your help. I did wonder – since I'm a single woman and paying entirely out of pocket – whether it was a luxury I couldn’t really afford, but it is/was certainly an area I had little experience with it seemed sensible. Well now it seems a lot more than just “sensible” – I am so thankful for all your assistance.”

Alice from Australia

“If you are like me researching for a surrogacy and egg donor solution, as a single male, on the internet, you will soon find yourself frustrated with the mass and conflicted information to digest. Finding [Donor Concierge] was the beginning of the solution for me. With their knowledge and network, [Donor Concierge] put me on the right track immediately. Within weeks of working with them, I found and chose my egg donor and surrogate. Now, I am a proud father of a happy baby girl.”

George from San Francisco

Mother holding toddler while he wraps his hands around her
Father holding baby and kissing him on the cheek
Baby laying on mothers chest
Mother and father holding baby between them smiling
Mother lifting toddler up
Gay male couple smiling while holding either baby up in the air

Gloria is responsible for the management of Donor & Surrogate Concierge, overseeing all aspects of the company. Gloria has worked in the fertility field since 2013 and is an expert on egg & sperm donation, gestational surrogacy, and fertility care management. Her vision and passion combined with her attention to detail has set a high mark in our commitment to excellence. Since joining she has helped Donor Concierge rise to become the premier resource for intended parents from all over the world.


Originally from mainland China, Gloria speaks fluent Mandarin and English. She has a bachelors degree in Applied Math and Computer Science and is married with three young children.

Gloria Li

Gloria Li

President

Gloria is responsible for the management of Donor & Surrogate Concierge, overseeing all aspects of the company. Gloria has worked in the fertility field since 2013 and is an expert on egg & sperm donation, gestational surrogacy, and fertility care management. Her vision and passion combined with her attention to detail has set a high mark in our commitment to excellence. Since joining she has helped Donor Concierge rise to become the premier resource for intended parents from all over the world.


Originally from mainland China, Gloria speaks fluent Mandarin and English. She has a bachelors degree in Applied Math and Computer Science and is married with three young children.

Cynthia has had an extensive career with multinational retail and wellness brands while living in Asia. With her diverse global experience, she is skilled at bridging cultures and takes a practical and holistic approach to overcoming challenges.

When Cynthia decided to embark on the journey of motherhood, she had to face her own fertility issues. While working overseas, she researched donors and clinics in the US, and pursued her goal to be a parent. She now has 2 young children, and is pleased to be on the Donor Concierge team to help others achieve their dream of having a child.


Cynthia holds a BA in International Relations from the University of British Columbia. She speaks fluent English, Mandarin and Cantonese. She is a yoga and fitness aficionado and also enjoys travel and foreign language films.

Cynthia Lim

Cynthia Lim

Director, Sperm Donor Program

Cynthia has had an extensive career with multinational retail and wellness brands while living in Asia. With her diverse global experience, she is skilled at bridging cultures and takes a practical and holistic approach to overcoming challenges.

When Cynthia decided to embark on the journey of motherhood, she had to face her own fertility issues. While working overseas, she researched donors and clinics in the US, and pursued her goal to be a parent. She now has 2 young children, and is pleased to be on the Donor Concierge team to help others achieve their dream of having a child.


Cynthia holds a BA in International Relations from the University of British Columbia. She speaks fluent English, Mandarin and Cantonese. She is a yoga and fitness aficionado and also enjoys travel and foreign language films.

Bonnie is a former human rights and commercial attorney from New Zealand, who found her way to Donor Concierge while living in Northern California. Bonnie has a passion for helping people and has always sought work and voluntary positions in which she can do that. She has worked at law firms and organizations in New Zealand, the Cayman Islands, and the U.S, advocating for families and children. Bonnie experienced her own infertility challenges which sparked an interest in this field, and she started at Donor Concierge as a Case Manager in 2017. 


In her spare time, Bonnie loves skiing and hiking in the mountains of Utah, where she now lives with her husband, two sons, and rescue dog.  At Donor Concierge, Bonnie combines her love of making a difference in peoples' lives with her problem-solving and communication skills to assist intended parents to create a family of their own. 

Bonnie McKinney Douglas

Bonnie McKinney Douglas

Director, Case Management

Bonnie is a former human rights and commercial attorney from New Zealand, who found her way to Donor Concierge while living in Northern California. Bonnie has a passion for helping people and has always sought work and voluntary positions in which she can do that. She has worked at law firms and organizations in New Zealand, the Cayman Islands, and the U.S, advocating for families and children. Bonnie experienced her own infertility challenges which sparked an interest in this field, and she started at Donor Concierge as a Case Manager in 2017. 


In her spare time, Bonnie loves skiing and hiking in the mountains of Utah, where she now lives with her husband, two sons, and rescue dog.  At Donor Concierge, Bonnie combines her love of making a difference in peoples' lives with her problem-solving and communication skills to assist intended parents to create a family of their own. 

Gail has dedicated her career to helping intended parents from all walks of life build families. She founded Donor Concierge as a compassionate approach to helping intended parents sort through the gauntlet of egg donor and surrogacy options. Gail is a Harvard trained counselor with 25 years of experience helping intended parents have the baby they always dreamed of.

After graduate school, Gail joined a research group in the Psychology Department at Yale University. Later, she joined a group of researchers in pediatric neurology at Yale New Haven Hospital doing developmental testing with children born prematurely of very low birth weight. Gail is also a graduate of Alice Domar’s Mind Body Fertility Program through Boston IVF and has served on a Radcliffe panel with other fertility experts. In her career in the fertility industry, Gail has been Executive Director of one of the leading surrogacy agencies and helped start two different egg donor agencies. Gail is an empathic listener who brings a calming influence to what can often be an emotionally stressful process.

Gail Sexton Anderson

Gail Sexton Anderson

Advisor

Gail has dedicated her career to helping intended parents from all walks of life build families. She founded Donor Concierge as a compassionate approach to helping intended parents sort through the gauntlet of egg donor and surrogacy options. Gail is a Harvard trained counselor with 25 years of experience helping intended parents have the baby they always dreamed of.

After graduate school, Gail joined a research group in the Psychology Department at Yale University. Later, she joined a group of researchers in pediatric neurology at Yale New Haven Hospital doing developmental testing with children born prematurely of very low birth weight. Gail is also a graduate of Alice Domar’s Mind Body Fertility Program through Boston IVF and has served on a Radcliffe panel with other fertility experts. In her career in the fertility industry, Gail has been Executive Director of one of the leading surrogacy agencies and helped start two different egg donor agencies. Gail is an empathic listener who brings a calming influence to what can often be an emotionally stressful process.

To view more expert team members,
click here.

Testimonials

Mother lifting toddler up
Mother and father holding baby between them smiling
Baby laying on mothers chest
Father holding baby and kissing him on the cheek
Mother holding toddler while he wraps his hands around her
Gay male couple smiling while holding either baby up in the air

“[Dynamic Testimonal from Collection]”

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Testimonials

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